This document discusses how to use CANDDi with the Copernica platform. The Copernica platform is highly customisable, and so CANDDi cannot provide a preformatted integration as we can with other platforms. This FAQ has been based on the information on Copernica’s website.

Creating a link that CANDDi will track (worked example)
When adding a link from your outbound mail in Copernica, it must be structured so that the database fields in Copernica are matched to the correct items in the query string in CANDDi.

If you send out a link to www.example.com/campaign, in a hyperlink reading ‘visit our new website’, it would automatically bring the identifying fields that Copernica knew about a contact through into CANDDi. These links must be correctly formatted and inserted into your Copernica email, like so:

<a href="http://www.example.com/campaign?ce={$**EmailAddress**}&cfn={$**FirstName**}&cln={$**Last_Name**}">Visit our new website</a>

You must replace the bold text with your own database field names from Copernica. To identify these fieldnames see here for help!

Copernica should now automatically introduce the correct parameters when you send the email. We strongly recommend that you test this before using it for your live campaigns. Also see the section "Oop, link does not work" here.

Have more questions? Contact us at hello@canddi.com or 0161 414 1080
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