The below simple steps will show you how to enable, or disable, the desktop notifications which come from the CANDDi Email plugin. These notifications will show you when a recipient has opened an email or clicked on a link in the email body.

Step 1 - Go to 'Live Feed' in the CANDDi Outlook Plugin or the following link https://plugins.canddi.email/outlook/app/#!/activity

Step 2 - Make sure you're logged in

Step 3 - At the top right-hand corner, you'll see a bell button. Click this to enable the notifications

Step 4 - A message will appear to confirm this

You will now receive desktop notifications. If you would like to disable these notifications, then simply click the bell button again.

If you need any assistance on this then please get in touch with our Customer Care team either at help@canddi.com or 0161 414 1080

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