Group Policies can be used to install the Outlook Plugin in an organisation with a Windows Server so that the IT department can manage everything centrally (this avoids the need to install the plugin on each user's computer individually)

This FAQ discusses the set-up and configuration settings for this installation method

NOTE: This is a technical FAQ and requires a knowledge of Windows Server Configuration. 

See also:

  How does the Plugin work:

How to:

Download the Outlook plugin from ( The CANDDi Outlook plugin WILL ONLY WORK on Outlook 2010 onwards

This can be added within your Group Policy configuration and assigned to a specific Organisation Unit (We would recommend that this is installed for all users who have a customer / prospect facing role: sales, account management etc...)

There are two configuration settings which are implemented as registry settings

a) Disable the login dialog

   If you have multiple users using the Outlook plugin who don't have CANDDi Accounts then you can disable the requirement to login to the Outlook plugin

In the Group Policy configuration you'll need to add a new Registry key "StopLogin" 

This should be a DWORD under HKEY_CURRENT_USER\Software\CANDDi\Outlook

1= don't show login

0 = show login box

b) Specific host blocking

    If you have specific sites which shouldn't be tracked (example you don't wish to track people clicking a link to your CRM system) then these can be blacklisted 


This should contains a comma separated list of host names,[](

   NOTE This setting is typically only useful if you discover specific hosts causing problems with the CANDDi Querystring parameters are added 

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