If you have recently made the move for your website to load on HTTPs instead of HTTP then you will need to make sure you have the correct CANDDi tracking code in your site.

For example, if the tracking code in your HTTPs site looks like:

<!-- CANDDihttps://www.canddi.com/privacy -->
<script async type="text/javascript" src="**http:**//cdns.canddi.com/p/1234567.js"></script>
<noscript style='position: absolute; left: -10px;'><img src='https://i.canddi.com/i.gif?A=1234567'/></noscript>
<!-- /END CANDDi -->

then you will need to remove the 'http' so CANDDi can track your HTTPs site as normal.

You may even need to override this setting to make sure 'http' isn't added, so it may be best to get in touch with your IT team to do this.

For any more information on HTTPs and HTTP, then take a look at this following FAQ (add link to new HTTP page).

Have more questions? Contact us at hello@canddi.com or 0161 414 1080
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