Usually when you download and run the Outlook Plugin from, it will require a CANDDi login the first time you reopen Outlook after installation.

If you don't want to log in (e.g. if you don't have a CANDDi user account), you can disable the login function before installing the plugin. In this case, follow these steps for installation:

1) Run StopLogin

- You will need to "allow" it to make changes to the registry.

3) Download the plugin from

- Run the downloaded file, then close Outlook and reopen it.

- If you get an error saying something about VSTO, please see here.

4) You should now be able to see the CANDDi Enabled/Disabled box when you are creating an email in Outlook, as shown here: "How do I know the Outlook Plugin Is Working?"

If you want to re-enable the login prompt, please run StartLogin.

If you want any further info, please don't hesitate to call us on 0161 414 1080, or email :)

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