Tags are "properties" of Contacts.  For example someone who has logged in could be tagged as "logged-in".

Streams can then be created based on whether a Contact has this property or not 

How do I create a stream based on tags?

Tags can be added to a Contact in two different ways:

Manually using the contact view (simply load a contact, find the tag tab on the screen, type a tag in the input box and press add).  This will add a tag to one Contact. You will need to view the tags in a list view (the small square button highlighted in the middle) for you to add a tag.![](https://storage.crisp.chat/users/helpdesk/website/a5e06c2b2bcd9000/ea8b7856-fe19-4ab9-aed1-f12223_1hl1vtk.png)
Automatically using the Site Tagging Settings.  This allows you to tell CANDDi to automatically add a tag to a Contact once they have done a specific action.  For example: when a Contact has visited your "contact us" page then they could automatically be given the tag contact_us_page.

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