Sometimes in a contact's profile, CANDDi will say they're 'Assigned to (user not found).

This happens when the Contact was assigned to a user, then the user was deleted from their account.

To re-assign this contact, simply click on 'Assign' and choose the user in the drop down list you wish to assign to.

If you need any help with this, please give us a ring on 0161 414 1080 or email us at

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