Sometimes in a contact's profile, CANDDi will say they're ‘Assigned to (user not found)’.

This happens when the Contact was assigned to a user, then the user was deleted from their account. To re-assign this contact, simply click on 'Assign' and choose the user you’d like in the drop-down list.

Have more questions? Contact us at or 0161 414 1080
Was this article helpful?
Thank you!