Why is my CANDDi Outlook plugin disabled?


Sometimes Outlook may disable the plugin as Outlook believes the plugin slows down the application (which isn't true).


There's 2 ways to re-enable the plugin:

1. Go to File

2. You should see 'Slow and disabled COM Add-ins' which is highlighted in yellow. Click on this.

3. If you see 'CANDDi for Outlook' click on 'Always enable this add-in'.


Or if you don't see this:


1. Go to File

2. Options

3. Add-ins

4. Click on 'Go' next to Manage COM Add-ins

5. Make sure 'CANDDi for Outlook' is ticket. Click 'Ok'

6. Restart Outlook


If you need any help with this, don't hesitate to get in touch:

0161 414 1080

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