Tags are "properties" of Contacts. For example someone who has logged in could be tagged as "logged-in".
Streams can then be created based on whether a Contact has this property or not
Tags can be added to a Contact in two different ways:
- Manually using the contact view (simply load a contact, find the tag tab on the screen, type a tag in the input box and press add). This will add a tag to one Contact. You will need to view the tags in a list view (the small square button highlighted in the middle) for you to add a tag.
- Automatically using the Site Tagging Settings. This allows you to tell CANDDi to automatically add a tag to a Contact once they have done a specific action. For example: when a Contact has visited your "contact us" page then they could automatically be given the tag contact_us_page.