How do I change a individual contact from Prospect to Converted?

Follow

1. Go to the contact tags section within the contact profile. Click the blue cross next to prospect to remove the tag.

 

2 Select "converted" from the drop down box that appears when you click into the input box.

 

The contact profile will now have a green header instead of orange  and no longer be found in the prospect stream. 

 

 

 

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