Turning off your CANDDi Capture

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Here are the steps you need to follow to turn off the CANDDi Capture: 

 

1. Go to your dashboard. At the top click on 'Identify' then 'CANDDi Capture'

2. Then underneath 'Actions' click on the edit/book icon

3. Then, at the far right you will have to click on the 'Status: Live' button

4. You will now have to click on 'Not Live'.

 

 

This will take approximately 30 minutes due to cacheing. 

 

If you wanted to make the CANDDi Capture live again, follow these steps but change the status to 'Live'

 

If you have any other questions please get in touch by help@canddi.com or 0161 414 1080

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