Turning off your CANDDi Capture

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Here are the steps you need to follow to turn off the CANDDi Capture: 

 

1. Go to your dashboard. At the top click on 'Identify' then 'CANDDi Capture'

2. Then find your desired capture. The button next to it will either say live and will be in blue, or not live and it will be white.

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This will take approximately 30 minutes due to cacheing (in other words, cacheing means that on your computer Capture setting to not live will take around 30 mins to update). 

If you wanted to make the CANDDi Capture live again, follow these steps but change the status to 'Live'

 

If you have any other questions please get in touch by help@canddi.com or 0161 414 1080

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