Unfortunately Outlook's latest version doesn't support CANDDi's 1-2-1 tracking during email Mail Merges.
Of course, there are hundreds of alternatives such as email marketing platforms like MailChimp, ForFront and Campaign Monitor which CANDDi can track with. If you would like to know how to, then Click Here
However you may prefer on sending a campaign through Mail Merges because of how simple the email looks making the recipients think the email was directed only at them.
Luckily, there's another alternative platform called Reply.
Reply allows you to send email campaigns, but they actually come from your own email server rather than separate marketing email and don't look to 'pushy'.
If you would like to find out a little more about Reply, please do get in touch as we can explain this for you a little more in depth. Our email is firstname.lastname@example.org or 0161 414 1080